by our College Data Analytics TeamIn 2020-2021, customer service support/call center/teleservice operation was the 1,010 most popular major nationwide with 4,699 degrees awarded. This is a difference of 2,210 over the prior year, a growth of 47.0%.
This year's Best Customer Service Support/Call Center/Teleservice Operation Schools ranking compares 12 of them to identify the best overall programs in the country. Continue reading to check out one of our many unbiased rankings of customer service support/call center/teleservice operation programs later in this article.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times has been highlighted as one of the most essential skills for careers related to customer service support/call center/teleservice operation. Talking to others to convey information effectively and actively looking for ways to help people are all required skills for careers related to this major.
A high school diploma or equivalent is typically required for most customer service support/call center/teleservice operation degree programs and many students will need a minimum GPA and SAT/ACT score depending on the school. In addition to these basic customer service support/call center/teleservice operation program qualifications, to serve in some customer service support/call center/teleservice operation careers, special certification may be required outside of your degree.
There are many different customer service support/call center/teleservice operation degree levels. You can spend many years getting as high as a in customer service support/call center/teleservice operation to something that takes less time like a . Depending on the customer service support/call center/teleservice operation degree you choose, obtaining your diploma can take anwhere from 1 to 4+ years.
| Degree | Credit Requirements | Typical Program Length |
|---|---|---|
| Associate Degree | 60-70 credits | 2 years |
| Bachelor’s Degree | 120 credits | 4 years |
| Master’s Degree | 50-70 credits | 1-3 years |
| Doctorate | Program required coursework including thesis or dissertation | At least 4 years |
A bachelor's degree is the most common level of education achieved by those in careers related to customer service support/call center/teleservice operation, with approximately 39.1% of workers getting one. See the the most common levels of education for customer service support/call center/teleservice operation workers below.
| Level of Education | Percentage of Workers |
|---|---|
| High School Diploma | 40.3% |
| Bachelor’s Degree | 34.5% |
| Some College Courses | 6.5% |
| Associate’s Degree (or other 2-year degree) | 5.8% |
| Post-Baccalaureate Certificate | 3.8% |
Most workers in customer service support/call center/teleservice operation have at least a associate degree. See the chart below for the most common degree level workers in customer service support/call center/teleservice operation have received.
The education level required is different depending on the customer service support/call center/teleservice operation career you are seeking.
Want a job when you graduate with your customer service support/call center/teleservice operation degree? Customer Service Support/Call Center/Teleservice Operation careers are expected to grow 4.9% between 2016 and 2026.
The following options are some of the most in-demand careers related to customer service support/call center/teleservice operation.
| Occupation Name | Projected Jobs | Expected Growth |
|---|---|---|
| Customer Service Representatives | 2,920,800 | 4.9% |
As you might expect, salaries for customer service support/call center/teleservice operation graduates vary depending on the level of education that was acquired.
Salaries for customer service support/call center/teleservice operation graduates can vary widely by the occupation you choose as well. The following table shows the top highest paying careers customer service support/call center/teleservice operation grads often go into.
| Occupation Name | Median Average Salary |
|---|---|
| Customer Service Representatives | $36,470 |
With over 77 different customer service support/call center/teleservice operation degree programs to choose from, finding the best fit for you can be a challenge. Fortunately you have come to the right place. We have analyzed all of these schools to come up with hundreds of unbiased customer service support/call center/teleservice operation school rankings to help you with this.
Customer Service Support/Call Center/Teleservice Operation is one of 8 different types of Business Support & Assistant Services programs to choose from.
| Related Major | Annual Graduates |
|---|---|
| General Administrative Assistant and Secretarial Science | 6,847 |
| Business & Office Technology | 2,730 |
| General Office Occupations and Clerical Services | 2,122 |
| Executive Assistant/Executive Secretary | 1,772 |
| Other Business Operations Support and Secretarial Services | 375 |
View All Customer Service Support/Call Center/Teleservice Operation Related Majors >
