2023 Most Focused Associate Degree Colleges for Customer Service Support/Call Center/Teleservice Operation in the Great Lakes Region

When it comes to choosing a college, students have a lot of options - but not all of them are good. College Factual was founded, in part, to help students make the decision as to what would be the best school for them. Our “Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region” ranking is part of that endeavor.

In 2021-2022, 6,428 people earned their degree in customer service support/call center/teleservice operation, making the major the 1010th most popular in the United States.

Across the Great Lakes region, there were 4,633 customer service support/call center/teleservice operation graduates with average earnings and debt of $0 and $0 respectively. At the associate degree level specifically, there were 40 customer service support/call center/teleservice operation graduates with average earnings and debt of $36,599 and $15,584 respectively.

This year’s “Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region” ranking looked at 5 colleges that offer degrees in a bachelor’s in customer service support/call center/teleservice operation. The colleges and universities that top this list are recognized because their customer service support/call center/teleservice operation program is one of the largest majors offered at the school.

Check out our ranking methodology for more information.

One Size Does Not Fit All

When choosing the right school for you, it’s important to arm yourself with all the facts you can. To that end, we’ve created a number of major-specific rankings, including this “Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region” list to help you make the college decision.

We’ve created a tool called College Combat that lets you create your own customized comparisons based on the factors that matter the most to you. When you have some time, check it out - you may want to bookmark the link so you don’t forget it.

Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region

The following schools top our list of the Best “Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region”.

Top 5 Most Focused Associate Degree Colleges for Customer Service Support/Call Center/Teleservice Operation in the Great Lakes Region

1

Herzing University - Akron
Akron, Ohio

Out of the 5 schools in the Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region that were part of this year’s ranking, Herzing University - Akron landed the #1 spot on the list. Herzing Akron is a private not-for-profit institution located in Akron, Ohio. The school has a small population, and it awarded 4 associates’s degrees in 2021-2022.

The low undergrad student loan default rate of 1.8% is a good sign that students have an easier time paying off their loans than they might at other schools. For comparison, the national default rate is 10.1%.

Read full report on Customer Service Support/Call Center/Teleservice Operation at Herzing University - Akron

2

Herzing University - Madison
Madison, Wisconsin

Top 15% overall quality in Great Lakes

You’ll be in good company if you decide to attend Herzing University - Madison. It ranked #2 on our 2023 Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region list. Herzing University - Madison is located in Madison, Wisconsin and, has a small student population. In 2021-2022, this school awarded 31 associates’s customer service support/call center/teleservice operation degrees to qualified students.

The low undergrad student loan default rate of 1.8% is a good sign that students have an easier time paying off their loans than they might at other schools. For comparison, the national default rate is 10.1%.

Full Herzing University - Madison Customer Service Support/Call Center/Teleservice Operation Report

3

Herzing University - Brookfield
Brookfield, Wisconsin

Out of the 5 schools in the Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region that were part of this year’s ranking, Herzing University - Brookfield landed the #3 spot on the list. This small school is located in Brookfield, Wisconsin, and it awarded 2 associates’s customer service support/call center/teleservice operation degrees in 2021-2022.

The school has an impressive undergrad student loan default rate. It’s only 1.8%, which is much lower than the national rate of 10.1%.

Full Herzing University - Brookfield Customer Service Support/Call Center/Teleservice Operation Report

4

Herzing University - Kenosha
Kenosha, Wisconsin

You’ll join some of the best and brightest minds around if you attend Herzing University - Kenosha. The school came in at #4 for the Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region. Herzing University - Kenosha is located in Kenosha, Wisconsin and, has a small student population. In 2021-2022, this school awarded 1 associates’s customer service support/call center/teleservice operation degrees to qualified students.

The school has an impressive undergrad student loan default rate. It’s only 1.8%, which is much lower than the national rate of 10.1%.

Full Herzing University - Kenosha Customer Service Support/Call Center/Teleservice Operation Report

5

Lansing Community College
Lansing, Michigan

Out of the 5 schools in the Schools for an Associate Highly Focused on Customer Service Support/Call Center/Teleservice Operation Major in the Great Lakes Region that were part of this year’s ranking, Lansing Community College landed the #5 spot on the list. Lansing, Michigan is the setting for this medium-sized institution of higher learning. The public school handed out associates’s customer service support/call center/teleservice operation degrees to 2 students in 2021-2022.

The low undergrad student loan default rate of 2.4% is a good sign that students have an easier time paying off their loans than they might at other schools. For comparison, the national default rate is 10.1%.

Full LCC Customer Service Support/Call Center/Teleservice Operation Report

Notes and References

References

• The Integrated Postsecondary Education Data System (IPEDS) from the National Center for Education Statistics (NCES), a branch of the U.S. Department of Education (DOE) serves as the core of our data about colleges.
• Some other college data, including much of the graduate earnings data, comes from the U.S. Department of Education’s (College Scorecard).
• Information about the national average student loan default rate is from the U.S. Department of Education and refers to data about the 2016 borrower cohort tracking period for which the cohort default rate (CDR) was 10.1%.

Read more about our data sources and methodologies

Footnotes

• *Avg Salary and Avg 4-Year Grad Rate are for the top schools only.
• Some schools otherwise deserving of recognition may have been removed from this ranking in the event that new data identified post-publication warranted it, or at the request of the school.