Think of the most enjoyable experience you've ever had when staying at a hotel or eating at a restaurant. What made that specific time the best? Was it the great customer service, or the friendly environment? There are many factors that contribute to a hospitable experience. If this is something that greatly interests you, consider majoring in Hospitality Management.
A program in Hospitality Management prepares student to manage others and act as general managers and directors of hospitality operations on a system-wide basis. Students will acquire the knowledge to oversee business in both travel arrangements and promotion, and the condition of traveler facilities.
There are a few different concentrations within this major; they include Hotel/Motel Administration/Management, Tourism and Travel Service Management, Resort Management, Casino Management, Meeting and Event Planning, and Restaurant Management. While concentrating on this major, you will be taking courses in employee labor relations, hospitality finance, marketing, resort operations, hospitality law, and festival and event management. This major is typically offered at the associate's and bachelor's level.
People skills are essential to success in this major. You will be working with people constantly and must be gracious and courteous when meeting requests and responding to complaints. A career in hospitality is bound to keep you on your toes with new problems and issues popping up every day. Creativity and the ability to make quick decisions will be necessary in solving these problems.
It may be helpful to learn a foreign language, as you may have interactions with international travelers. Gaining experience through internship or extra training is encouraged in order to determine which industry you'd like to enter into.
With a degree in Hospitality Management, graduates have the opportunity to enter into a variety of occupations. If you are interested in becoming a General Manager, you must first determine which industry you would like to enter into, whether it is travel, hotel, restaurant, etc. There is not a high demand for these managers, and individuals may arrive at these positions by climbing the ladder.
Graduates can also pursue a career as an Advertising, Marketing and Public Relations Manager. These managers develop, sell, and promote their client's products and services. The job outlook for this career is looking positive and expected to grow 14 percent in the next ten years.
The average reported starting salary for someone with a degree in Hospitality Management is $34,752 with a mid-career salary of $62,430.
Here is a small sample of the careers that a degree in Hospitality Management might open up.